shipping & returns
Shipping
Please allow between 3- 5 business days from the date your order shipped to arrive in the US.
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Returns
FOOD ITEMS ARE NOT ELIGIBLE FOR RETURNS. Only items delivered broken or damaged will be considered for refunds.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange/ replacement.
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To be eligible for a return, you must provide evidence of the damaged product via email at getcravechi@gmail.com. We expect our community members to be ethical throughout this process as we are a small, independently- run business (:
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Refunds (if applicable)
Only regular priced items deemed returnable may be refunded. Sale items will not be refunded.
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If an item is broken upon arrival, please contact getcravechi@gmail.com so that we can best serve you! *No DMS please*